Gloria has unique experience in the NY market. Gloria helped us purchase our unit back in 2009 and was wonderful throughout that process. So much so that we went back to her in 2017 when we decided to move and had to sell. She was always available and responsive. Highly recommended!!
When my mother died suddenly and unexpectedly four years ago, it was a nightmare in every way. My sister met Gloria in the building and we asked her to help us sell my mother's co-op. She was compassionate, knowledgeable, accessible. It took me a year to be named executor -- in the meantime, on the night of my mother's memorial service, a pipe burst in the building and flooded a whole line of apartments, including my mother's. We had to deal with insurance and the apartment had to be renovated -- twice. The first time, the floor boards were popping up when we went to check on the apartment. Since it took a year to become executor and I couldn't access any funds, the bank tried to foreclose and auction the apartment. After I took care of that and we started showing the apartment, it didn't sell immediately. I was a mass of anxiety and doubt and felt completely overwhelmed but Gloria never missed a beat. She knew how to get the job done -- she assured me that we would get a great offer and that the buyer would get through the co-op board process and that all would be well. She seemed calm and confident throughout the entire process, and she did a great job of hand-holding. She did get us a great offer and the buyer got the approval of the co-op board easily, and the closing went off without a hitch. When I think back to that two-year period of time, I remember the stress but I also remember what a constant Gloria was -- available to touch base at every stage, explaining everything to us as we went through the process, confident and compassionate until the end. I am very grateful to her and to Ines Guerra Realty.
My family and I have been working with Gloria and her team for over a decade with buying and selling our homes. Gloria has always given us her 100% attention and effort. She always did the best to accommodate our needs for a stress event such as moving in and out of a home.
We have been trying to sell our 1 bedroom apt. for quite some time when we decided to list with Ines Guerra Realty. All we can say is our agent Gloria did her best to market our property well, screen potential buyers and negotiate the best deal scenario for us. She is always available to speak with via email or phone. As a seller you can be rest assured that she will do everything she can to sell your property and come out with the best deal possible. Gloria works with her mom who is also very nice and is available to pinch in in case she is needed.
The Ines Guerra Realty gives you their very best. They are professional in what they do and they really care in getting what you're looking for. I had dealt with Agent Gloria Toro who made it possible for me to buy my first apartment in Queens in which I'm grateful for, because I got a great deal out of it. I've recommended two people so far and they have found apartments that is affordable for them, and if I ever decide to sell my apartment in the future, there is no doubt that I will use their services, because of their many years of experience and honesty.
Thanks for all your help in making our "dream home" a reality. We really appreciated that you went the extra mile to get us the best price for our home. You are truly a professional.
In all our dealings with Realtors over the past ten years, we have never met anyone as helpful and energetic as you have been. Without hesitation, we would highly recommend your service to anyone who is looking for an experienced Realtor who cares about getting things done and doing them right! Thanks for taking such good care of us, we couldn't have done it without you!
Thank you so much for taking the extra effort to make our first home purchase successful. You were there guiding us through all the crucial and important steps! You really listened to what we wanted in our home and you found exactly what we were looking for - at an amazing price! If we ever outgrow this home, we'll definitely be calling you!
You made buying a home so easy for my wife and I. We were grateful for how much patience you used in answering all of our questions and taking us to look at so many houses. You never pushed us into looking at something we were not interested in. We strongly recommend you to anyone looking at buying a new home.